Pool Supplies Superstore Reviews
Based on 20 customer reviews and online research, poolsuppliessuperstore.com has a consumer rating of 3.0 out of 5 stars, indicating that most customers are generally satisfied with Pool Supplies Superstore.
5 Stars(7)
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4 Stars(2)
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3 Stars(2)
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2 Stars(2)
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1 Star(7)
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How would you rate Pool Supplies Superstore?
Top Reviews
Never received item just kept pushing back my back order
Was not a product I was hoping for. I feel like the description wasn't accurate enough. And when I received the product there were no instructions to help me to adapt this pump to my small 15ft pool. Product description was not enough to show this was a pump and not a filter combination. I was out $40 for the return postage. The refund was timely for the product though.
Customer Reviews (20)
I am stuck with a liner I requested to cancel and out 355.05. I have tried to contact both this company and the parent company at great lengths by phone. Also on social media where the parent company dohenys deletes and restricts access.
I have heard horror stories about them selling broken pools and ripped liners. Save your money and purchase from a reputable company.
Great service and delivery as stated. Will consider future purchases!
If you need anything in a hurry order some where else
We ordered a above ground pool filter element and it arrived as stated. The box and filter element were undamaged in freight.
I'm not sure how good the service is, the pump I ordered is still on back order.
I was very satisfied with the quick response to my needs and fast shipping of my merchandise.
The ladder I ordered and the ladder I received were not the same. When I saw the discrepancy I called right away. Customer service was outstanding on the phone and shipped a new one the next day. I had the replacement in 2 days and they had the wrong one picked up at the same time. Great response time and no questions asked. they did the right thing right away and that is better than saving a few bucks!!!
Never received item just kept pushing back my back order
Great experience! Arrived sooner than expected. Great price. Easy to use website. Would highly recommend for pool needs
Part arrived in time and was ready to install. Working great
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