Pool Supplies Superstore Reviews

Based on 20 customer reviews and online research, poolsuppliessuperstore.com has a consumer rating of 3.0 out of 5 stars, indicating that most customers are generally satisfied with Pool Supplies Superstore.

3.0 / 5.0

20 Reviews

5 Stars(7)

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4 Stars(2)

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3 Stars(2)

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2 Stars(2)

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1 Star(7)

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How would you rate Pool Supplies Superstore?

Customer Reviews (20)

Sort by: Most Recent
Ronnie Hernandez
Posted on 06/13/2021
I am stuck with a liner I requested to…

I am stuck with a liner I requested to cancel and out 355.05. I have tried to contact both this company and the parent company at great lengths by phone. Also on social media where the parent company dohenys deletes and restricts access.
I have heard horror stories about them selling broken pools and ripped liners. Save your money and purchase from a reputable company.

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Jenny Carlson
Posted on 06/11/2021
Great service and delivery as stated

Great service and delivery as stated. Will consider future purchases!

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Lesa Jackson
Posted on 05/27/2021
If you need anything in a hurry order…

If you need anything in a hurry order some where else

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Krin Duncan
Posted on 05/25/2021
We ordered a above ground pool filter…

We ordered a above ground pool filter element and it arrived as stated. The box and filter element were undamaged in freight.

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Sonia Rodriquez
Posted on 05/22/2021
I'm still waiting for my order.

I'm still waiting for my order.

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Misty Hawkins
Posted on 05/19/2021
Still waiting for pool liner to ship.

Still waiting for pool liner to ship.

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Johnny Rodriquez
Posted on 05/18/2021
I'm not sure how good the service is

I'm not sure how good the service is, the pump I ordered is still on back order.

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Neil Grant
Posted on 05/17/2021
I was very satisfied with the quick…

I was very satisfied with the quick response to my needs and fast shipping of my merchandise.

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Edgar Lawson
Posted on 05/14/2021
Fixing the issue

The ladder I ordered and the ladder I received were not the same. When I saw the discrepancy I called right away. Customer service was outstanding on the phone and shipped a new one the next day. I had the replacement in 2 days and they had the wrong one picked up at the same time. Great response time and no questions asked. they did the right thing right away and that is better than saving a few bucks!!!

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Sara Holland
Posted on 05/10/2021
Never received item just kept pushing…

Never received item just kept pushing back my back order

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Meghan Harper
Posted on 05/02/2021
Great experience

Great experience! Arrived sooner than expected. Great price. Easy to use website. Would highly recommend for pool needs

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Guest
Posted on 04/27/2021
Part arrived in time and was ready to…

Part arrived in time and was ready to install. Working great

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